Remotely improve, support and manage your customer's printing
With PaperCut Multiverse, you have all the tools necessary to remotely improve, support and manage your customer’s printing experience with PaperCut solutions.
Why PaperCut Multiverse?
Provide customers with different levels of service to meet their requirements.
From remote monitoring of usage of their PaperCut environment through to remote management of their PaperCut MF and PaperCut NG Application Server and related hardware devices.
Easy remote access
Quickly access and remote into your customer's PaperCut environment to manage their devices and resolve any issues.
Remote status alerts
Monitor your customer's PaperCut health status with easy-to-access dashboards and stay on top of problems that arise.
Customer usage insight
Keep up-to-date with what features are being utilised and which ones are readily available but not currently in-use.
Increased customer renewals
Keep your existing customers up and running, ensuring that they come back for renewals by delivering solutions that effectively meets their needs.
Cloud-based print support and management
Full control
PaperCut Multiverse provides you with full control of your service provider's remote access to your printing environment. When installing the Connector software on your App Server, you will have the permission to configure access levels allowing you to deny all access and have full remote admin control.
Wholly secure
PaperCut has taken all the steps required to harden the security of every component of the PaperCut Multiverse architecture which ensures all data transmission is encrypted. Additional guidance can be provided to help you further secure your PaperCut Multiverse and printing environment in general.
Data protection
To respect your data privacy, the PaperCut Multiverse service only collects what is strictly necessary for functionality. Full transparency on what PaperCut collects and where it is stored can be found under the 'PaperCut Multiverse - Protecting your data & privacy' document.